The ABCs of CRM: Finding the Right Solution for Your Small Business.

Buying Guide August 18, 2011   View Online | Manage Subscription | Follow Us Welcome to the PCMag Buying Guide newsletter. TOP STORIES What is CRM? CRM stands for customer relationship management, which sounds like a good thing. But what is it, exactly? Turns out it can mean different things to different businesses. Share This: Salesforce.com Professional Edition Salesforce.com continues to lead in the CRM space, with a robust series of offerings geared toward SMBs as well as larger companies; just be prepared to pay up. Share This: Nice Office (for Blackberry) Nice Office is an affordable way to manage email, calendars, contacts and tasks with the web account and your Blackberry. Light CRM capabilities make it worth considering for small businesses that need that functionality. The setup process needs works, however. Share This: Nimble Contact Nimble Contact integrates your Facebook, Twitter, and LinkedIn connections and data, as well as your Google mail messages, contacts, and calendar. It's a major accomplishment, a great site. Share This: Zoho CRM Professional Edition Zoho is a straightforward on-demand CRM that lacks the flash, scalability, and inspired design of its major competitors, but it also gets the job done well and on the cheap. Share This: BatchBook RoyalBlue Edition BatchBook RoyalBlue Edition offers entrepreneurs and SMBs a social CRM solution with a heavy focus on monitoring Twitter, LinkedIn, Google News, and other popular sources of public chatter about their businesses. Share This: Microsoft Dynamics CRM Poised for Cloud Battle Microsoft chief executive Steve Ballmer and Kirill Tatarinov, corporate vice president of Microsoft Business Solutions, officially unveiled the new Microsoft Dynamics CRM online service at a launch event in Redmond. Microsoft Dynamics CRM Online is now available to businesses worldwide at a promotional price of $34 dollars per user, per month. Share This: For more reviews, news, guides, expert advice, and alerts, visit our Product Guide. FEATURED OFFERS LATEST TOP-RATED PRODUCTS Adobe InDesign CS5.5 | Productivity Software | Acer Iconia Tab A100 (Wi-Fi) | Tablets | Microsoft Touch Mouse | Computer Mice | Dell XPS 15z (Microsoft) | Laptops & Notebooks | Firefox 6.0 | Browsers | SlimWare Utilities DriverUpdate | System and Performance Software | LG Thrill 4G (AT&T) | Cell Phones | More >>   eNewsletter Information You are subscribed to PCMag.com's Buying Guide with the email address toqeer4.games@blogger.com. Click here to unsubscribe from this newsletter. To subscribe to other e-mail newsletters from Ziff Davis, change your delivery format from HTML to text, or change your email address, click here. Copyright ©2011 Ziff Davis, Inc.  All Rights Reserved. Ziff Davis, Inc., 28 East 28th Street, 11th Floor, New York, NY 10016